Refund and Returns Policy

Refund and Returns Policy

At irishiptv, we strive to provide exceptional IPTV services to our valued customers. Please read our Refund and Returns Policy carefully to understand our guidelines regarding refunds and service changes.

1. Refund Eligibility:

  • Accounts Older Than 30 Days: We regret to inform you that we do not offer refunds for accounts that are older than 30 days from the date of purchase.
  • Used Services: If you have utilized our IPTV services during the subscription period, we are unable to process a refund. However, we are committed to ensuring your satisfaction, and alternative service options are available.

2. Service Change Policy:

  • Changing Services: In situations where a refund is not applicable due to account age or service usage, we are happy to assist you in changing your service. This may include modifying your channel package or exploring other options that better suit your preferences.

3. How to Request a Service Change:

  • If you wish to change your service, please contact our customer support team at info@irishiptv.ie. Provide details about your current subscription and the desired changes you’d like to make.
  • Our support team will guide you through the process and ensure a smooth transition to the new service options.

4. Exceptional Circumstances:

  • In exceptional circumstances, such as technical issues or service disruptions, we may review refund requests on a case-by-case basis. Our primary goal is to ensure a positive experience for our users.

5. Contact Us:

  • For any inquiries, concerns, or requests related to refunds and service changes, please reach out to our customer support team at info@irishiptv.ie. We are here to assist you promptly.

6. Policy Updates:

  • We reserve the right to update our Refund and Returns Policy. Any changes will be communicated on our website, and the effective date of the updated policy will be indicated.

By using irishiptv’s IPTV services, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.